About the course

This Level 6 diploma explores hospitality at a management level and focuses on how to think rather than what to think. You'll learn how to manage and develop staff to ensure excellent customer experiences, and how to enhance positive staff relationships through negotiation, communication, consultation and reporting strategies.

　　Hospitality operations are covered in depth. You'll learn how to plan and develop business strategies that encompass financial management, product development, sales and marketing and continuous improvement processes. You'll also learn how to manage change to improve business performance, and the role of technology in management and marketing technology-driven solutions. The role of sustainability and the impacts of tourism and hospitality on infrastructure and the environment are also explored.

　　A practical work placement will give your learning context and will enable you to use research methodologies to investigate a topic or solve a problem connected to the workplace.

　　Throughout the programme a mix of delivery will be used, including class sessions, workshops, industry visits, field trips, guest speakers, collaborative projects and online learning.

　　To meet Health and Safety requirements, applicants must be physically able to undertake the practical components of the programme in an industry emulated environment. Scholarships - View all scholarships Internships

　　

Start dates and prices

Course fees are indicative and should be used as a guide. Speak to a counsellor to get an accurate price.

　　Duration: 1 Year(s)Fees: NZ$22,920

Intake	Location
Semester 1 (February), 2024	Christchurch
Semester 1 (February), 2025	Christchurch
Semester 2 (July), 2025	Christchurch

　　

How to apply

Application deadline:

This date isn’t available – speak to an IDP counsellor to get detailed information.

　　

Further information

Career outcomesIf you aren’t eligible for the above entry requirements, you might want to explore pathway options at Ara Institute of Canterbury Limited. If you want to find out more, please speak to our counsellors.

　　Pathway options to study at this institution

　　

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